Today I sat next to a woman while attending a closing for a transaction we’d worked on together for months. We had met in person only once before, but had exchanged dozens of emails and had many brief phone conversations.
She was always rushed, often harsh. I liked that she didn’t waste time. It was easy to see that she’d never be pushed around. I liked that too. I’d always tried to be clear and concise when we spoke. There was no spare time.
Today her face was tired. She’d arrived late for the meeting, not apologizing when she entered but saying “I hate GPS”. She had come from a distance, another meeting. She had more meetings following ours.
Our part of the closing was brief, and there was time to talk. I commented about how busy she was. She looked me in the eye for the first time. Then she leaned toward me and whispered, “A dear friend called me this morning and said ‘happy belated mothers day’. I was puzzled. I thought it was strange. I tentatively said ‘thanks…’ Then my friend said ‘did you get the message I left for you? Bill died on Sunday” Bill was her husband, He died two days ago”
Slowly, she softly said, “I had seen that she called, but I hadn’t had a chance to listened to her message…”